AT PMRC AND THE LODGE WE ARE COMMITTED to providing all of our residents and their families the best possible care while protecting resident information and confidentiality.
Not only do we believe that each resident deserves the right to complete privacy, Federal and state law requires it.
At no time are we able to confirm or deny who is at our facility unless a resident has explicitly authorized us, in writing, to do so and then only to that party which was specified.
If you are using medical coverage to help pay for your stay, it will be necessary for us to provide your insurance company with clinical information to your insurance company in order for them to authorize your treatment/payment. For more info visit : http://www.poconomountainrecoverycenter.com/articles-resources/confidentiality.php